We won’t leave you out in the cold
We’re here for you after your purchase too. Submit your service request below and we’ll handle it personally.
Submit a service request
Enter your details and the invoice or order number, and your request goes straight to our service team.
Personal service
At Balotti you have a dedicated point of contact. Have a question or an issue after delivery? We think along with you and find a suitable solution together.
Warranty on your products
The products we supply carry the warranty of the relevant manufacturer. We help you submit and handle a warranty claim, so you have as little hassle as possible.
Response time
We usually contact you personally within one working day to discuss your request.
Prefer personal advice?
Drop by our showroom in Itterbeck, no obligation — we’re happy to help you further.
Do you help with a warranty claim? +
Yes, we support you in submitting and handling the claim with the manufacturer, so you have as little hassle as possible.
What warranty do I get? +
Delivered products carry the warranty of the relevant manufacturer. We help you submit and handle a warranty claim.
What if a product is damaged or wrongly delivered? +
Report it as soon as possible via the service form, preferably with a few photos. We’ll then arrange a suitable solution.
How do I submit a service request? +
Via the form on our Service & warranty page. Your request goes straight to our service team; mention your invoice or order number for quick handling.